![]() Post questions, follow discussions and share your knowledge in the Community. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. This server does not return the correct Exchange Server connectivity information to the Outlook client. When a CommuniGate Pro user is being authenticated using a Server OS password, or when a separate process (program) should be launched on the user behalf, the CommuniGate Pro Server constructs an OS username (OS account name) to be used for that CommuniGate Pro user (Account). Bug Fix: LDAP: 5.1c1: search controls parsing failed if. To get support in, click here or select on the menu bar and enter your query. A one-to-one translation or pipe does not work for Windows NT-based firewalls and proxy servers because the Outlook client attempts to bind to the end-point mapper port (EPM), port 135, on the firewall. Bug Fix: CLUSTER: 5.1c5: in Cluster, the load balancer addresses used the 5060 port for TLS, too. If using POP doesn't resolve your issue, or you need to have IMAP enabled (it's disabled by default), contact GoDaddy support. If you're using a GoDaddy account, follow these instructions to reconfigure your GoDaddy account to use POP. For instructions about how to reconfigure your account to use POP, contact your email account provider. To resolve this, remove the connected IMAP account in and reconfigure it as a POP connection. If you use to access an account that uses a domain other than or you might not be able to sync your accounts using IMAP. Select This was me to let the system know you authorize the IMAP connection.Īttempt to connect to the account via your IMAP client.įor more information on how to use the Recent activity page, go to What is the recent activity page? Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it. Bug fix: Outlook might crash on poorly formatted calendar event organizer name. Improved support for exceptions in calendar objects. Go to /activity and sign in using the email address and password of the affected account. Improved support for recurrent calendar events, fixed possible crashes. We’re working on a fix and will update this article when we have more information. Then the SMTP module uses this command to initiate a secure connection with that relay. When entering your email address, make sure to use an incorrect domain such as. This only requires allowing HTTP traffic through the firewall or proxy server.You may receive a connection error if you configured your account as IMAP in multiple email clients. When the CommuniGate Pro SMTP module connects to a relay of one of the listed domains, it checks if that relay supports the STARTTLS protocol extension command. To set up Apple Mail to use, launch Mail and then, using the menu, select Mail > Preferences. This server does not return the correct Exchange Server connectivity information to the Outlook client.Īnother possible work-around is to use Outlook Web App. For additional information on about how to configure a one-to-one translation, please refer to your manufacturer's documentation.Ī one-to-one translation or pipe does not work for Windows NT-based firewalls and proxy servers because the Outlook client attempts to bind to the end-point mapper port (EPM), port 135, on the firewall. If you don't see yours listed here, ask your email provider to give them to you. Here's a list of those settings for several email providers. This takes all requests for a specific address on the public network and passes them directly to the private network. You'll need your email provider's incoming server settings (POP or IMAP) and outgoing server settings (SMTP). This is also called opening a pipe or tunnel between the public and private networks. ![]() WorkaroundĪ work-around for firewalls or proxy servers that aren't based on Microsoft Windows NT is to perform a one-to-one translation between the two networks. Additionally, Outlook can have problems resolving the name of the Microsoft Exchange Server computer behind the firewall or proxy server. This causes the client not to connect to the server. When the IP packets that contain the remote procedure call (RPC) information are edited during translation, the IP packets lose the RPC connectivity information. Outlook clients can't connect through a firewall or proxy server that is performing NAT between public and private networks.
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